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Contact Information

Based in
Vienna, Austria
Response Time
Within 24 hours

Heabsy

Operating from Vienna, Austria
Contracting entity: FEYA s.r.o., Bratislava (SK)
Serving DACH & USA markets
Inference on own hardware inside the EEA

    Before you write

    The five questions that usually come before a first message — including the one about money, answered with numbers rather than «depends on scope».

    What happens after I send a message?+

    You get a reply within one working day, in the language you wrote in. If your message describes a concrete task, the reply contains a first assessment rather than a request for a call — whether the case is worth pursuing, what would be needed, and roughly what it costs.

    What should I send for the free document test?+

    One typical document and three questions that should be answerable from it. Real material, not a sample — the point is to see whether your documents carry the answers you need. Turnaround is one working day.

    Do I need a budget before contacting you?+

    No, but it helps to know the scale: a discovery workshop starts at €5,000 and an implementation project on existing infrastructure at €25,000. Below roughly €25,000 an implementation does not pay off for either side, and we will say so in the first conversation rather than after an invoice.

    In which languages can I write?+

    German, English, Russian or Slovak. The reply comes in the same language. Documents may be in a different language than the questions — that is a normal case, not an exception.

    Can you sign an NDA before we talk?+

    Yes, and for the document test it is the usual order: NDA first, material second. A data processing agreement follows at project start, together with the list of sub-processors and their processing locations.